Refund policy
Return Policy
Every sip should feel right. If it doesn't, we'll make it right.
What You Need to Know
- Returns accepted within 14 days of delivery
- Tea must be unopened in original packaging
- Return shipping covered by customer
- Refunds issued to original payment method once received
Starting a Return
- Reach us at 908-875-6222 or sotealishious@gmail.com
- Share your order number and what happened
- We'll send you next steps within 24 hours
Timeline
- 5–10 days for return transit
- 3–5 days for processing
- 5–10 days for bank to release funds
Thank you for choosing So Tealishious.